Shipping & Returns Policy

Shipping

THERE MAY BE DELAYS DUE TO COVID-19

All orders will be shipped via Royal Mail. Please allow 2-3 business days processing time and 1-3 days for delivery. This may take longer during public holidays and busy periods

Custom Orders/Pre Orders & Back orders

Please allow approximately 3-5weeks processing time for custom orders, pre orders & back orders Your item will be shipped by Royal mail & takes approximately 1-3 days. Please take note of this when purchasing custom and pre-ordered items.

  • FREE delivery on all orders over £30
  • Royal Mail 1st Class delivery – £2.70

Returns & Exchanges

Unfortunately, we cannot offer returns on any of our items. Please thoroughly read through the item descriptions and product specifications before purchasing.

In the unlikely event that your item is damaged or faulty; please contact me within 24hours of receiving your item with relevant images displaying the damage and we will do our best to resolve the issue.

Custom Orders

Please note that as your Custom item is made for you & only you. We cannot offer returns or exchanges. We are not responsible for any spelling mistakes made by the customer.[/vc_column_text][/vc_column][/vc_row]